Questions? Find the answer here.

Asset Haven Mobile focuses on mobile and connected-device accessories including chargers, charging and data cables, TWS earbuds, headphones, mobile covers, tempered glass, smart watches, power banks and related accessories.

Yes. Specifications can affect compatibility and performance. Depending on the product, check details such as:

• Charging wattage.
• Connector type.
• Phone model.
• Battery capacity.
• Bluetooth or app requirements.

Product appearance can vary slightly because of screen settings, photography, packaging revisions or manufacturer updates. The core product should correspond with the relevant listing and order details.

No. Warranty availability and duration can differ by product, brand and manufacturer. Where warranty information applies, review the relevant product details or manufacturer documentation.

Check the exact phone model before ordering. Covers are designed around device dimensions, camera placement, button position and port layout. Covers for similar-looking phone models may not be interchangeable.

Match the tempered glass with your exact phone model and display shape. Screen size alone is not always enough because cut-outs, bezels and dimensions can differ between models.

Check your device's supported charging wattage, charging protocol and connector. A charger with a higher advertised output does not automatically mean every phone will charge at that maximum speed.

Check the connector on both ends of the cable, such as USB-A to USB-C, USB-C to USB-C or another supported configuration. Also review charging and data-transfer specifications where relevant.

A successful order should receive an order reference or confirmation through the website and available communication channels. Keep the order number for tracking and support enquiries.

Sometimes a payment can be deducted while confirmation from the payment provider is delayed or unsuccessful.

Contact us with the payment reference, amount, date and contact details used during checkout. Do not share your UPI PIN, OTP, card PIN or banking password.

Contact us with your order number and both transaction references. Once a duplicate payment is verified, the excess eligible amount can be handled according to the applicable refund process.

Cancellation may be possible while the order can still be stopped before dispatch. Once the order enters packing, shipment or courier processing, cancellation may no longer be possible.

Review our Refund & Cancellation Policy for complete details.

Orders are generally processed within 1–2 business days after successful order and payment confirmation, subject to product availability and operational conditions.

After dispatch, estimated delivery may generally be:

• Major cities: approximately 3–5 business days.
• Other serviceable locations: approximately 5–7 business days.
• Remote locations: approximately 7–10 business days or longer.

Actual delivery time depends on courier serviceability and destination conditions.

Use our dedicated Order Tracking page to check available order and shipment information.

Track Your Order →

Courier tracking may not update immediately after dispatch or between transit scans. Weather, weekends, destination operations and courier-network delays can also affect updates.

If tracking remains unchanged for an unusual period, contact us with your order number.

Eligible return or replacement requests should be raised within 7 days from the recorded delivery date.

Return approval depends on the product, reason for return and applicable return conditions.

Contact us within the applicable return period and keep the product, accessories, shipping package and label available.

We may request photographs or a short video where reasonably necessary to verify the issue.

Tempered glass that has already been applied generally cannot be returned merely because the wrong phone model was selected or because of installation-related issues.

A verified product defect may be reviewed separately under the applicable Return Policy.

Approved refunds are generally initiated through the original payment method or an appropriate supported payment route.

The final credit time depends on the bank, UPI provider, card network or payment gateway.

You can contact us through the details below:

• Email: info@assethavenrealty.com
• Alternate Email: moderiaimpex@gmail.com
• Phone: +91 9629282040

Include your order number and the email address or phone number used while placing the order. This helps identify the correct purchase more easily.

Mention the product you are considering and your exact phone or device model. For chargers and cables, include the required connector or charging information if known.

You can review our Privacy Policy, Terms & Conditions, Shipping Policy, Return Policy and Refund & Cancellation Policy from the website footer or relevant policy pages.