Clear terms for a better shopping experience.

1. Acceptance of Terms

By accessing, browsing or using this website, creating an account or placing an order, you agree to these Terms & Conditions and the policies referenced on our website.

If you do not agree with these terms, please do not use the website or place an order.

2. Eligibility to Use the Website

You should use this website only if you are legally capable of entering into a valid transaction or are using the website with appropriate parent or guardian involvement where required.

Information provided while creating an account or placing an order must be accurate, current and complete.

3. Products Available on Our Store

Our website primarily offers mobile accessories and connected-device products.

Product information

We aim to provide useful descriptions, specifications, images and pricing. Product appearance may vary slightly due to screen settings, photography, packaging updates or manufacturer changes.

Product availability may change without prior notice.

4. Device & Product Compatibility

Many mobile accessories are designed for specific devices, connectors or charging specifications.

Before placing an order, customers should review relevant product information including:

• Exact smartphone or device model.
• USB-A, USB-C, Lightning or other connector type.
• Supported charging wattage or protocol.
• Mobile-cover camera and button layout.
• Tempered-glass screen dimensions and model.
• Smart-watch operating-system or app requirements.
• Earbud or headphone Bluetooth and device requirements.

5. Prices, Taxes & Product Availability

Product prices shown on the website may change from time to time. The price applicable to an order is generally the price shown during checkout when the order is placed, subject to successful validation.

Applicable taxes, delivery charges or other charges, where relevant, may be displayed during checkout.

We may correct genuine pricing, technical or catalogue errors before fulfilment. If an order is affected by a material error, we may contact the customer or cancel and refund the affected transaction.

6. Order Placement & Acceptance

Adding a product to your cart does not reserve inventory. An order is submitted when the checkout process is completed.

Order acceptance may depend on:

• Product availability.
• Successful payment or authorised payment status.
• Accurate customer and delivery information.
• Fraud and security checks.
• Serviceability of the delivery address.

We may reject or cancel an order where necessary because of stock unavailability, payment failure, suspected fraud, incorrect pricing, delivery restrictions or other reasonable operational issues.

7. Payments

Available payment methods may include UPI, cards, net banking or other options provided at checkout.

Payment transactions may be processed by third-party payment gateways, banks or payment networks. Their own terms, security procedures and privacy practices may apply.

An order may remain pending if the payment provider has not confirmed the transaction.

8. Shipping & Delivery

Orders are shipped to the delivery address submitted during checkout. Customers are responsible for providing accurate and complete delivery details.

Estimated delivery periods are estimates rather than guarantees. Delivery may be affected by courier operations, destination, weather, public holidays, transport restrictions or other circumstances outside reasonable control.

Detailed shipping information is available in our Shipping Policy.

9. Order Cancellation

Cancellation requests are subject to the order's processing and dispatch status.

Once an order has entered packing, dispatch or shipment processing, cancellation may not always be possible.

Approved cancellations and payment reversals are handled according to our Refund & Cancellation Policy and the processing time of the applicable payment provider.

10. Returns, Replacements & Refunds

Returns, replacements and refunds are governed by the policies displayed on our website and may depend on the reason for the request and the condition of the product.

A customer requesting a return or replacement may be required to provide:

• Order number.
• Product details.
• Description of the issue.
• Photographs or videos where reasonably necessary.
• Original accessories, packaging or labels where applicable.

Products damaged due to misuse, improper installation, unauthorised modification or use outside the stated product requirements may not qualify for a return or replacement unless otherwise required by applicable law.

11. Product Warranty

Warranty coverage, if any, depends on the specific product, brand or manufacturer and the information stated on the relevant product listing or accompanying documentation.

We do not automatically represent that every charger, cable, earbud, headphone, smart watch, mobile cover, tempered glass or power bank carries the same warranty.

Manufacturer warranty terms may require customers to contact the manufacturer or an authorised service provider directly.

12. Customer Accounts

Where account functionality is available, customers are responsible for maintaining the confidentiality of their login credentials and for activities carried out through their accounts.

Customers should notify us if they reasonably believe their account has been accessed without permission.

You must not create accounts using false identities or information belonging to another person without permission.

13. Prohibited Use of the Website

You must not use the website in a way that is unlawful, fraudulent, abusive or harmful.

Prohibited activities include:

• Attempting unauthorised access to the website or administrative systems.
• Introducing malicious software or harmful code.
• Using false information for fraudulent orders.
• Abusing payment, refund or promotional systems.
• Interfering with website availability or security.
• Copying website content for unauthorised commercial use.

14. Intellectual Property

Website design, text, graphics, branding, layout and original content belonging to Asset Haven Mobile or ASSET HAVEN REALTY (OPC) PRIVATE LIMITED may not be copied, reproduced, redistributed or commercially exploited without appropriate permission.

Product trademarks, brand names and manufacturer materials remain the property of their respective owners where applicable.

15. Limitation of Liability

To the extent permitted by applicable law, ASSET HAVEN REALTY (OPC) PRIVATE LIMITED will not be responsible for indirect, incidental or consequential losses arising solely from use of the website or a product where such liability may legally be limited.

Customers are responsible for following product instructions, verifying compatibility and using accessories safely and appropriately.

Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded under applicable consumer-protection law.

16. Third-Party Services

Our website may rely on third-party providers for services such as payment processing, logistics, hosting, communication or order fulfilment.

Such third-party services may operate under their own terms and privacy policies.

We are not responsible for independent third-party websites or services that are outside our reasonable control.

17. Governing Law & Disputes

These Terms & Conditions are governed by applicable laws of India.

Any dispute should first be raised with us through the contact details provided below so that the matter may be reviewed and, where possible, resolved directly.

Subject to applicable consumer-protection rights and mandatory legal provisions, disputes shall be handled by courts or authorities having lawful jurisdiction over the matter.

18. Changes to These Terms

We may update these Terms & Conditions when our website, business practices, payment methods, products, policies or applicable requirements change.

The current version will be published on this page together with the applicable Last Updated date.

Continued use of the website after an update will be subject to the then-current version of these terms.

19. Contact & Grievance Information

For questions about these Terms & Conditions, products, orders or another website-related matter, contact us using the details below.

Responsible Person

JYOTI KUMARI

Primary Email

info@assethavenrealty.com

Alternate Email

moderiaimpex@gmail.com

Phone

+91 9629282040

Registered Address

Plot No-586, Btr Complex, Ram Chowk, Sector-20, Industrial Complex Dundahera, Gurgaon, Haryana, India, 122016